Application Administrator

We are looking for Application Administrator for our IT team.

Contact

Applications and systems overview

  • MS SQL database
  • MS Dynamics 365 /Axapta 2012
  • IBM FileNet DMS
  • IBM Tririga Facilities Management
  • Migration tools and scripts
  • MS Office
  • MS SharePoint
  • Scripting and development

Responsibilities

  • Document and analyze problems of relevant business applications.
  • Collaborate with IT department to ensure proper integration of applications platforms.
  • Work closely with vendors to tune and troubleshoot problems.
  • Develop test plans to verify logic of new systems functionality.
  • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services within IT and business customers, ensuring business operations operates correctly.
  • Provide advice and training to end‐users.
  • Administer systems accounts.
  • Maintain system documentation.
  • Maintain knowledge of relevant technologies and business processes.
  • Review the governing regulations to ensure proper program support.
  • Challenge ways of working, principles and practices and suggest improvements towards systems and process benefits via system or data changes or process automation.

Skillset

  • Understand the workflow and process requirements of business units related to applications.
  • Demonstrated outstanding customer service, be a good listener and work well with a diverse group of business customers and IT.
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications, data and systems integration.
  • Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
  • Ability to work through ambiguous work situations.
  • Fluent verbal and written communication skills in English.
  • Hands‐on experience in process automation, best practice approach, technology efficiency, and effectiveness.
  • Self‐motivated, able to work independently, and takes initiative.
  • Ability to multitask in a fast‐paced environment.
  • Outstanding attention to detail with superior time and project management skills.
  • Ability to learn new content areas and new skills quickly.
  • Professional attitude and work habits.