CTP Full-Service Business Model
CTP works with the client as a long-term partner, not only during the initial development process, but throughout the lease term to ensure that the client is fully satisfied. With a broad platform of services in house, CTP is able to respond in a timely, professional manner.
In the full-service model, competing stakeholders are all brought under one roof, which facilitates a more client-centric approach able to reduce the complexity and the time-consuming tug-of-war between various stakeholders.
Adjustments can be made quickly in order to suit individual tenant requirements, while at the same time upholding economic, environmental and social sustainability standards without relying on myriad disparate entities to co-ordinate amongst themselves.
Moreover, the full-service model can also make it easier to obtain 3rd party sustainability certification, such as BREEAM, the world’s leading sustainability assessment method for master planning projects, infrastructure and buildings.
CTP builds its buildings to BREEAM ‘excellent’ standards and submits the buildings to BREEAM certification upon agreement with the tenant. The assessments ensure that environmental, social and economic sustainability as well as the well-being of the people who live and work in them.
A client chooses the CEE markets to locate a new manufacturing facility. They meet the CTP business development team during the search process to describe plans, facility size, and use needs. Initial requriements are drafted and agreed.
CTP provides an overview of potential locations which match the size and use requirements of the client. The selection often consists of both existing buildings at various parks in the CTPark Network, as well as pre-zoned land plots in the Network and alternative locations which could be acquired on behalf of the client, for a fully built-to-suit solution.
As speed-to-market is a key requirement, the client chooses to build a new facility on an existing landplot within the network, with adjacent land for later expansion. With the plot pre-zoned and fully permitted, construction can begin as soon details are agreed.
CTP meets with its strong financial partners to ensure sufficient financing for both construction and fit-out.
CTP’s design and engineering team work closesly with the client to agree detailed building specifications, from floor loading, ceiling height, temperature requiremtents, and sufficient office & sanitary space. A floorplan is agreed, and construction schedules are put in place.
CTP acts as general contractor to construct the building, outsourcing to reliable, high-quality suppliers, after open tenders are awarded, which meet budget, quality and environmental standards.
After construction of the building shell is finished, CTP works with the client to install specialized manufacturing machinery, technology and other details such as employee break out rooms, and furnishings.
Before the client finally moves in, CTP assists the client in finding appropriately skilled workers through its job portal. If required, posts can be pre-filled, and workers trained before the facility is handed over.
After move-in, CTP park and facility managers keep in close contact with the client to ensure all systems operate efficiently and they are comfortable in their new premises.
CTP agrees with the client on a yearly service contract, freeing the client to concentrate on his core business. CTP works with local fire and security councils to ensure safety norms, and creates monthly schedules for outdoor cleaning, snow blowing, groundskeeping and general building maintenance.
During the course of the lease, clients can report incidents to park and facility managers 24/7, through our simple on-line ServiceDesk application. Windows get broken, snow piles up quickly or light bulbs need to be changed and such issues need to be addressed immediately so clients can continue their work. In our office developments, our app is enhanced to allow booking of restaurants, and communicating with other on-site service providers.
After some years of operation, CTP invests into its buildings, often installing new atmosphere control systems, reducing the overall energy consumption thereby reducing operating costs.
As the client’s buisness continues to grow, CTP works with the client to facilitate their expansion plans. Based on the client’s requirements, CTP will agree to either build an extension onto their current facility, propose a different location, or offer a different building solution if a client wants to locate a different business process.